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Patient Care Coordinator - Applewood Dental

About us: 

Join the team at Applewood Dental, where your passion for dentistry and commitment to exceptional patient care will help us improve the oral health and well-being of our community. Conveniently located on Innisfil Beach Rd, across from RBC, our modern practice is dedicated to providing friendly, individualized care through the latest dental technology. Our mission is to ensure every patient receives personalized, well-informed treatment in a welcoming and comfortable environment.

Innisfil offers a great balance of natural beauty and community living, with beautiful lakefront views, outdoor activities, and a close-knit, family-friendly atmosphere. The town features excellent schools, parks, and recreational opportunities, making it an ideal place to live and work.

If you are dedicated to delivering high-quality, patient-centered care and seek to join a supportive and dynamic team, we would love to hear from you. Help us create positive and memorable experiences for our patients while enjoying everything Innisfil has to offer. Apply today!


Schedule:

Monday: 9:30am-6pm

Tuesday: 7:30am-4pm

Wednesdays: 11am-7pm

Thursdays: 8:30am-6pm

Fridays: 8:30am-3pm

Saturdays: 8:30am-2pm (once a month)



Benefits of Joining Our Team:
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:
• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

About You:
• Minimum 1 year of Administrator experience
• Clinical background considered an asset
• Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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