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Opportunités du centre de support
Workday HCM Configuration Specialist
Who you are
You are an innovative, service-oriented individual who is excited to be a part of a fast-growing company that enables the best to be even better. You are a highly experienced Workday HCM Configuration Specialist and are looking for the opportunity to provide your expertise to drive change within a healthcare company. You love working in a collaborative-matrix team and organizational environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our network of practices. You have strong ethical values and ensure that our organizational, industry, and continuing education principles and guidelines are upheld with professionalism and integrity. As an individual who is driven by excellence, iterative, and innovative thinking, you are eager to contribute the success of one of Canada’s Best Managed companies.
Reporting to the Workday System Manager, the Workday HCM Configuration Specialist will work out of our Toronto Support Centre 4 days a week Mondays through Thursday and Fridays are work from home. The successful candidate will be responsible for bringing expertise in configuration, testing, documentation and auditing related to Workday HR modules, including Core HCM, Recruitment and Payroll. They will be exposed to all other modules that Dentalcorp leverages in the Workday environment.
In this role, you will
- Assist the exploration, evaluation, recommendation, design, and support of new features, functionalities, and minor enhancements within Workday
- Assist in performing fit and gap analysis on Workday processes and upcoming new features / functionalities that impact current configuration, integrations or business processes
- Be a key Subject Matter Expert (SME) to determine the right Workday solution to meet business initiatives
- Define the technology and deliver the feature roadmap adoption to our Business Partners, Systems Manager & Workday Technical Analyst (Integrations) in testing during system upgrades and deployments
- Provide operational and project support to Workday Systems Manager
- Develop and enhance working knowledge through training, independent research, and experimentation.
- Proactively find inefficiencies in processes, suggest enhancements, and present proposals to functional owners
- Identify and address change management issues as they pertain to process improvement
- Provide support in leading projects as defined by leadership, which includes leading meetings, providing regular project updates, and adhering to project deadlines
- Develop, manage, and maintain positive relationships with internal and external stakeholders to address support and project activities
- Maintain strict confidentiality of employee information
What we're looking for
- 3+ years of configuration experience with Workday HCM, Payroll, Talent and/or Recruitment modules.
- Bachelor's degree in Business Information Systems or a related area preferred or a combination of work-related experience
- Experience in project management, project scheduling, quality assurance testing, preparing documentation and specifications, and technical writing a strong asset
- Experience with Workday report writing, calculated fields and dashboards is preferred
- Amazing communication skills and the ability to collaborate with teams
- Problem identification, analysis, and solving skills
- Proficiency in making decisions by consistently proposing quality solutions and answers to issues by gathering extensive data, conducting research, and presenting a recommended solution to all parties involved
- Ability to quickly react and adapt to changing priorities
- Ability to translate technical requirements to business needs, and vice versa
- Knowledge of Microsoft Excel, including how to use Pivot Tables, VLOOKUPs, and other functions necessary to conduct ad-hoc data audits
About Dentalcorp
Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.
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